I am unable to log in on chrome to tv go app, it works fine on my phone but when I go to watch it on the computer on chrome and edge it just says registering and then too many devices, I watched this go on from 2 devices to five and now can't use it!
I had to get this reset last month for the same reason, via the text service.
I'm having the same issue as many others. I have had no issues previously watching TV on the Go on my computer or iPad. I have neither changed my computer or iPad for several years. Suddenly last weekend I was requested to register devices and before I know it I've too many devices registered. I cannot delete or access them until November it seems. This is plainly wrong, so please can I be reset back to when things were running swimmingly.
We’ve been made aware of an issue with TV Go where you’re unable to watch on a device that has been registered even though it has been used before on PC or MacBook. This can cause all slots and changes for the month to be used. You’re currently allowed 5 devices with 3 changes per month.
This is caused when the cookies and cache for TV Go are removed / deleted. This is not a fault and is working as expected. To avoid the situation you simply need to change the settings on your browser to keep the cookies active for TV Go.
If you do need your devices resetting, then please let me know and I can do that for you.
I just tried to use Go on my new iPhone. I logged in to the app ok but when I attempted to watch a live tv channel (Sky Bews) it said I was watching on too many devices and I should close one. This is the only device registered. It was on my old iPhone but that was wiped and someone else is using that, but not Go. Device manager has it listed as the only device.