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Virgin Tv Go app

Cant sign into tv go app in valid email, I have had the same email for the last 17 years which I have been a loyal customer.

I would like this resolved or it will be time to go else where.

Kind Regards   

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Re: Virgin Tv Go app

Good Afternoon Haggis1971,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been having issues with your TV Go application. Is this still on going or has this since been resolved?

 

If this is still on going, can you please advise me if you've been able to remove the app from the devices and then reinstall it to see if this resolves the issue? Can you also ensure that the software on your devices are up to date?

 

Kindest regards,

 

David_Bn

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