Menu
Reply
PennyH
  • 4
  • 0
  • 0
Joining in
231 Views
Message 1 of 2
Flag for a moderator

Virgin Tv Devices

Hi

 

I have now been with Virign and had facilities like TV Go since January 2021 and they have been fab.

Recently I had a problem with the devices getting used up and you kindly advised how to sort out and control cookies and reset all devices.

This has worked perfectly fine till now. When logged on through the app today it says only one device left. And no way to change devices ( I have never changed devices)

I have now used the last device so if this happens again I will not be able to use TV Go.

I have checked and have all the correct settings to allow virgin cookies so not sure why this has happened.

Please could you advise.

Kind regards

 

Penny Harris

0 Kudos
Reply
Alex_RM
  • 4.3K
  • 247
  • 327
Forum Team
Forum Team
170 Views
Message 2 of 2
Flag for a moderator

Re: Virgin Tv Devices

Hi Penny, 

 

Thanks for posting and sorry to hear you've had a few issues with your TV GO app.

 

If you do have any issues signing in moving forward please let us know and we can pop you over a private message to help.

 

Alex_Rm

0 Kudos
Reply