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it509x
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Virgin To Go app and Sky Cinema

I have recently purchased a Linx Virgin TV Telly Tablet Android version 7. When I access the Sky Cinema app through Virgin To Go using the tablet, I get the picture but no sound. Sound only comes on the Sky Cinema app if the film is played through the On Demand tab.

Can anyone help with this?

Regards

Steve Chater

 

Linx Virgin TV Telly Tablet

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Graham_A
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Re: Virgin To Go app and Sky Cinema

This has been an ongoing issue with the Sky Cinema app for several months.  Sky have not updated the app since 2018 and have shown no signs of any intention to so do or to address this sound issue.

It has been reported many times on this forum and VM to date have shown no interest in getting it resolved either.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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