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Virgin TV to Go

Hoddy1
Joining in

How do you remove a device from your TV to go device list? 

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi Hoddy1 

You should be able swap/replace devices (you can do three device swaps a month) by 

. Signing into Virgin TV Go with your My Virgin Media details on your new device and choosing a show to watch live or On Demand and enter your TV Go PIN, if prompted. Then select the device you’re replacing and name your new one.

If you go to https://virgintvgo.virginmedia.com/en/settings/devicemanagement you should also be able remove or rename devices.

If that page doesn't open then try using  http and not https. You can also try either try an incognito window or different browser if it doesn't work.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Matthew_ML
Forum Team
Forum Team

Hey Hoddy1, thank you for reaching out and I am sorry to hear you are struggling with this.

Did the above help at all, did you manage to get this removed? Cheers 

Matt - Forum Team


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