Hi simmo1882,
Thanks for posting on our community forums. Sorry to hear you had such trouble trying to view your TVGO app when visiting the Isle of Wight. This is still part of the UK.
Can we ask when you were last there did you try to view your TVGO service through your mobile data at all? Did you also try to access this service through another device?
Please let us know so we can see what other advice we can offer you as a work around if there is any.
Kin regards Jodi.