fOr at least a year I don’t seem to be able to have watched virgin TV go live TV.
I don’t know how to tell on my phone if it’s got a VPN or how to tell where my location is. Please can somebody explain in very simple terms what I need to do to check all of this. I have deleted the TV go up and reinstalled. My iPhone is up-to-date on iOS
We can see you have raised this in another thread which has been responded to by community members and members of the forum team. We ask members not to raise multiple threads in regards to the same issue as this can confuse the support and doesn't mean a faster response.
We will arrange for this thread to be closed but feel free to reply in the other thread which will remain open.