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Virgin TV control stopped working

Tuning in

TV control does not work any more. I get a streaming message and when trying to set up streaming I get a not available message.

My configuration is trying to play Tivo V6 recorded programmes on samsung tab2 running android version 7.0.

I tried uninstalling TV control and reinstalling it to find that the latest available version of TV control requires android 7.1.x (nice if they stated that on the install page)

Tab S2 cannot be updated to 7.1.x. so on Windows 10 I have installed NOX player emulating android 9 however TV control thinks I am not at home, however I am!

Has anybody any solutions? ... other than a new tablet!

Additionally any reason why Virgin has poor support for running such functions on a PC.