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Millera
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Virgin TV Go

Virgin TV Go says I need to phone to upgrade.  Have been using for ages. Why the change and how do I fix?

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Zak_M
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Re: Virgin TV Go

Good afternoon @Millera

 

 Welcome back to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your TVGO.

 

Are you able to let us know what channels you are getting this error message on? 

 

What TV package are you currently on? 

 

Kind regards,

Zak_M

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Millera
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Re: Virgin TV Go

No channels were showing yesterday and a message was saying to phone. The channels are now showing in the menu.

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Zak_M
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Re: Virgin TV Go

Thank you for coming back to me. 

 

Are you still getting the error message now? 

 

Kind regards,

Zak_M

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