Virgin TV Go "Oops, that hasn’t worked! Sign in is currently not possible. Please check back soon."
I've been unable to use the Virgin TV Go app or website for quite some time now.
On the website I get the message "Oops, that hasn’t worked! Sign in is currently not possible. Please check back soon." when I sign in.
On the iOS app I get the message "Sorry - this isn't available at the moment. Try again in a few minutes." when I sign in.
I've tried different computers (Windows 10/MacOS), different browsers (Edge/Chrome on Windows 10/MacOS) and deleting and re-installing the iOS app. I've recently upgraded my iPhone and got a new laptop computer and tried on both new devices but get the same messages.
Quite a while ago I was unable to sign in to My Virgin Media, and the issue had to be escalated to the developers, is this a similar issue? Is there something set on my account that is preventing me from accessing Virgin TV Go?