I've been unable to use the Virgin TV Go app or website for quite some time now.
On the website I get the message "Oops, that hasn’t worked! Sign in is currently not possible. Please check back soon." when I sign in.
On the iOS app I get the message "Sorry - this isn't available at the moment. Try again in a few minutes." when I sign in.
I've tried different computers (Windows 10/MacOS), different browsers (Edge/Chrome on Windows 10/MacOS) and deleting and re-installing the iOS app. I've recently upgraded my iPhone and got a new laptop computer and tried on both new devices but get the same messages.
Quite a while ago I was unable to sign in to My Virgin Media, and the issue had to be escalated to the developers, is this a similar issue? Is there something set on my account that is preventing me from accessing Virgin TV Go?