Menu
Reply
spindles7
  • 2
  • 0
  • 0
Joining in
124 Views
Message 1 of 4
Flag for a moderator

Virgin TV Go down?

Is anyone else having difficulty watching live TV using the app or web browser?   Tried different channels and also tried using my phone using the app, but fails with the error 'Not Available'.   Was working about 1-2 hours ago.

0 Kudos
Reply
japitts
  • 12.28K
  • 1.7K
  • 2.65K
Very Insightful Person
Very Insightful Person
108 Views
Message 2 of 4
Flag for a moderator

Re: Virgin TV Go down?

Fine for me here, so there's no national outage as best I can tell.

For what it's worth, I've tried Eurosport 1 & Sky History, both of which play fine.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
spindles7
  • 2
  • 0
  • 0
Joining in
97 Views
Message 3 of 4
Flag for a moderator

Re: Virgin TV Go down?

Thanks for that.   Tried closing & re-opening the browser/app and restarting the PC with no improvement.   Then found that if I signed out of the app and signed back in, it started working again.   Hope that helps others who may have this issue.

spindles7

0 Kudos
Reply
Molly_G
  • 825
  • 39
  • 100
Forum Team
Forum Team
54 Views
Message 4 of 4
Flag for a moderator

Re: Virgin TV Go down?

Hi @spindles7,

 

Welcome to the forums! Thanks for your post - sorry to hear of the issues you were having with TV Go yesterday.

 

Thanks for dropping back with an update and glad to hear you've been able to resolve this, but if you do experience any future issues feel free to drop back here and we can do our best to assist!

 

Kind regards,

Molly_G
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply