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Gpip
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Virgin TV Go app doesnt work away from home

I've rebooted my Virgin broadband.

I've reinstalled the Virgin Tv Go app so it's the latest version.

I've checked my mobile and laptop settings so it doesn't block Virgin TV Go.

The app won't work away from home.

I can watch Virgin TV Go app when connected to Virgin WiFi indoors, but no luck using mobile data away from home.

I've tried it several times over the last few months and no luck.

I get a message -  This recording is only available on your home network. If you are at home check you are connected to the same network or SSID as your virgin TV box.

I've read online many people having the same problem - the app doesn't work.

 

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BenMcr
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Re: Virgin TV Go app doesnt work away from home

What are you trying to watch out of the home. Live TV and On Demand should still work.

You can only stream recordings at a home as far as I know for the 360 boxes.
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I work for Virgin Media - but all opinions posted here are my own
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Gpip
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Re: Virgin TV Go app doesnt work away from home

I paid extra for the 360 which I was told allows me to watch my recorded programs away from home. That is the added extra with 360.

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