Hi @erewashboy,
Welcome back to our Community Forums! Thank you for your post, and I'm sorry to hear that you've been experiencing some ongoing issues with trying to access your TVGo App!
I can understand that this must be quite frustrating.
Can you tell us if you can log into your online account okay? If not, what error are you seeing when trying to log in?
Are you logging into your TVGo App with your primary MyVirginMedia details?
Please let us know, so we can help further.
Thank you! 🙂