Virgin Media Community

[Robmariawest]

Hi there, recently I have been unable to watch Virgin TV Go because it says that I have reached the maximum amount of devices. I believe this to be because of my browser settings clearing my data after closing it, I have now turned this off. Is there any way that someone could reset my registered devices so I can use the service again? My account email is [REMOVED]  .Thanks, Nathan

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Ayisha_B]

Hi @Robmariawest,

Welcome to our Community Forums and thanks for posting. 

I will be more than happy to get your devices reset. 

Will pop you a PM now to clear security. 

Speak soon 🙂