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ukguy183
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Virgin TV Go Casting...

I was using virgin tv go android app on my phone to my tv from casting, but there was only audio and no picture showing on the tv..why is that? How do i fix?

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newapollo
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Re: Virgin TV Go Casting...

Hi ukguy183,

 Unfortunately, the Virgin Media TV  Go app does not support casting with Chromecast or any other casting dongle for that matter. The reason they don’t support that feature is due to licensing agreements

You might be able to open the TV Go app on a laptop/computer and then connect it to your TV via an HDMI cable.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

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ukguy183
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Re: Virgin TV Go Casting...

I used chrome browser on my phone and casting with virgin tv go website to my tv, it works.

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Travis_M
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Re: Virgin TV Go Casting...

Hi @ukguy183

 

Thanks for posting!

 

So as per your last post, is your TVGo app now working?

 

Regards

Travis_M
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ukguy183
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Re: Virgin TV Go Casting...

Hi,

There is no channel picture to the tv from tv go app on phone.  Only was audio,

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Travis_M
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Re: Virgin TV Go Casting...

Does the TVGo app work when watching on your device without casting? @ukguy183

 

Regards

Travis_M
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ukguy183
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Re: Virgin TV Go Casting...

Yes it works fine on my phone with the android play store app.  And works fine with chrome browser on phone with casting to tv.

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Travis_M
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Re: Virgin TV Go Casting...

Unfortunately the issue with Chromecast, I can't assist with as we don't support this. As long as the app itself is working fine there's nothing more I can do.

 

Maybe try contacting Google around Chromecast, that's all I can suggest.

 

Regards

Travis_M
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