I've been watching live TV on the Virgin TV Go app (using a Samsung Galaxy Tablet A7 - Android 10) with no problems until a few days ago.
Now all live channels are slow, lagging and the sound doesn't match the picture. If I stream on BBC iPlayer, ITV, All 4 etc they are fine.
I've deleted the cache, reinstalled the app but nothing seems to fix it.
Anyone else had / have this issue?
Good morning @Sunw
Thank you for your post.
So that we are able to assist you further, please can you un-install and re-install the app? Please can you also let me know if you are having this issues on both 4G and WiFi?
I'm using it on Wi-Fi.
I've uninstalled and reinstalled it again and it is still the same.
This is a common problem with the A7 Tablet.