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Sunw
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Virgin TV Go App lagging

I've been watching live TV on the Virgin TV Go app (using a Samsung Galaxy Tablet A7 - Android 10) with no problems until a few days ago.

Now all live channels are slow, lagging and the sound doesn't match the picture. If I stream on BBC iPlayer, ITV, All 4 etc they are fine.

I've deleted the cache, reinstalled the app but nothing seems to fix it.

Anyone else had / have this issue?

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Zak_M
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Re: Virgin TV Go App lagging

Good morning @Sunw 

 

Thank you for your post.

 

So that we are able to assist you further, please can you un-install and re-install the app? Please can you also let me know if you are having this issues on both 4G and WiFi? 

 

Kind regards.

Zak_M 

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Sunw
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Re: Virgin TV Go App lagging

I'm using it on Wi-Fi.

 

I've uninstalled and reinstalled it again and it is still the same.

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