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gsawhit
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Virgin TV Go App - Cannot Sign In

When I try to sign into this app, a notification keeps appearing saying cannot sign in at the moment, try again. Keep trying again but without success 

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Emily_G
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Re: Virgin TV Go App - Cannot Sign In

Thank you for the post Gsawhit and welcome to our community.

 

Can we please confirm if you've been able to sign in since your post?

 

If not, could you please try to uninstall and reinstall the app? Let us know if you can log in over the website? 

 

Thank you, Emily.

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gsawhit
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Re: Virgin TV Go App - Cannot Sign In

Thanks Emily

I have now uninstalled and re-installed the app and can now sign in successfully!

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Emily_G
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Re: Virgin TV Go App - Cannot Sign In

That's great to hear! 

 

If you have any further queries please don't hesitate to get back in touch with us.

 

Thank you, Emily.

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