i have been forced to replace rather same device (Edge) three times on two different accounts. No more changes remain. There is no indication of how many changes are left, And with Edge only 3 of the 4 devices that can be changed are visible. I raised this issue before and did not get a response.
There are two post as the issues differ. It is not the same. Had yesterday’s not been deleted I could have shown you that. Yesterday’s thread was about TWO different accounts unable to replace devices and the time spent to resolve the issue. Hence separate posts.
I will let you know when it happens next. It has been occurring for two years. I have posted umpteen times in the past to get devices reset.. Some months I don't use TV Go much, so I make it to the end of the month without using all the device changes. This month, the Edge browser had to be replaced three times on two different accounts.