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kroll6668
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Virgin TV GO and Sky Sports registration

Sky Sports Reg. allow up to 6 devices to be registered, but on my account I see unhelpfully 3 entries as 'Android phone' and 3 entries as 'PC'. So I cannot identify any device even through phones and pc's are all different makes! Then when I attempt to watch Sky Sports using Virgin TV GO the error message states 'You can only watch on two devices'  but my son is away watching Sky Sports but I cannot also then watch remotely. But only one device is being used!

Plus for some crazy reason SKY only allow three device changes per month - totally useleess and unfair when I cannot identify the actual devices.I pay VM over £110 per month and have been a VM customer for years (was NTL before).

In these harsh Covid  times when we are rightly not together under the same roof why can't I get what I expensively pay VM for? 

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Zak_M
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Re: Virgin TV GO and Sky Sports registration

Good afternoon @kroll6668 

 

Thank you for your post. 

 

You are able to set a name for each device as they are registered, you would need to go into the virgin tv go website and follow these steps 

 

Log in > Settings > device management > Manage my sky devices > re-name. 

 

Kind regards,

Zak_M

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