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fletcher100uk
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Virgin Go

When I try to sign on to Virgin Go I get the message "Please sign in with your main user account. Sub-accounts cannot sign in."

I cannot sign on on my mobile either

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mudplugger
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Re: Virgin Go

hi to add to your troubles  i have the exact same issue .  seems a common fault  but no fix  

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Paul_DN
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Re: Virgin Go

Hi mudplugger,

 

Thank you for reaching out to us in our community, I am sorry to hear you have been having issues with your TV go, this was a know issue and has since been resolved, if you are still facing the same problem please let us know so we can look into this further.

 

Regards

 

Paul.

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fletcher100uk
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Message 4 of 6
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Re: Virgin Go

Still exactly the same

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Paul_DN
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Re: Virgin Go

Hi fletcher100uk,

 

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are still having issues with your TV Go app, so I can help further I will send you an invite

into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul.

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fletcher100uk
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Message 6 of 6
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Re: Virgin Go

I'm waiting

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