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dpelli1
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Virgin Go will not login in with primary account information, was working ok

8F98E1BE-0A9B-41AF-8C0E-087989461AD3.pngTv Go & Virgin connect working fine until after the weekend. Seems a lot of people with same problem. Asked to login does not recognise primary account details. Have deleted & reinstalled app twice same problem. Tried IPad , MacBook, iPhone all will not connect. Screen shot attached . Error message read some “ Oops . That hasn’t worked . Please sign in with your main user account.  Sub accounts can’t sign in to this service. Please raise fault report to rectify , thanks

 

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