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GWPatton
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Virgin Go not playing on iPad or iPhone.

Hi, I get the message sorry cannot play this on both my iPad and iPhone.

I see lots of others have similar issues but cannot see any solution.

Any help appreciated

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Corey_C
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Re: Virgin Go not playing on iPad or iPhone.

Thanks for your post and apologies for the delayed response,GWPatton, 

 

Have you been able to get this sorted since your post? Have you tried removing then re-installing the app?

Are you able to log in and use the service from the browser? https://virgintvgo.virginmedia.com/en.html

If you are still needing help please let us know.

 

Cheers,

Corey C

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