Virgin Media Community

[38flyer]

Hi the go App won’t open or if it does it just stays shows the timer running,

I’m running Ios14.5 on a iPhone 11

[Steven_L]

Hey @38flyer

Welcome to the community and thanks for your post.

I'm sorry for only getting to your post now and for the problems that you've been having with your TV GO app.

How are things looking at the moment and do you need any further help on this?

If you do need further help please let me know.

Have you tried to remove the add and re-install the app to resolve this. Are you able to log into the browser version?

Regards

Steven_L