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Virgin Go Unable to Download

ACE10490
Joining in

Help!!! Why can't I download from  Virgin Go onto my device?

It's available for download, plenty of space on device, connected to the Internet,  all apps up to date, uninstalled and reinstalled App, restarted phone, restarted tablet... its driving me mad!!!

I can see I'm not the only one having this issue but I can't find a solution anywhere.

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @ACE10490 

Welcome to the community forums

Sorry to hear you've not been able to download the TVGO to your device. Can you confirm what make a model your device is? What error message do you receive when trying to download the app?

Here to help 🙂
Virgin Media Forums Agent
Carley