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Virgin Go - Can't delete devices

susan74k
Joining in

Hi, I am unable to delete devices on the virgin go app - only replace but its not letting me replace any device with my new phone. Help!

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @susan74k 

Thanks for posting.

I am sorry to hear you are having issues with registering a device. Have you followed this link and then registered your device? If not, what happens when you try to do so?

Best wishes.

John_GS
Forum Team


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