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wombatsteve
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Viewing recordings from secondary account

Up to a few days ago my wife was happily watching recordings on her iPad logged in as herself (secondary account). There was an app update at the weekend and now she just gets a variety of errors saying its not allowed.

I see the help pages say TV Go can only be used by the primary account holder which seems breathtaking poor security (this is the 21st century isn't it?). Whats the point of allowing 2 devices at the same time if it can only be used by a single account?

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Martin_N
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Re: Viewing recordings from secondary account

Hi wombatsteve,

 

Thank you for your post and welcome to the community. 

 

Our apologies for any frustration caused by this. This change has come through with one of the recent updates on the app. 

 

I will ensure this feed back is passed onto the relevant team for helping with future updates. 

 

^Martin

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