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Do I need an active TV account to use Virgin TV GO? (I only have Broadband with Virgin)


Very Insightful Person
Very Insightful Person

Hi @Ogre 

Yes you do need an active TV package to be able to use the TVGO app.

Since you have VM broadband but don't have a VM TV package then you could look at the Stream box if you aren't wanting to take out a paid TV subscription. 




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Cheers newapollo

Only reason I asked was because I'd received an email with info to download and start watching.





Hi @Ogre, thanks for posting and welcome to our community.

Sorry for any confusion around TV Go.  I can confirm that the fantastic newapollo has advised you correctly. Remember, if you ever need assistance in the future, our amazing community members and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.