on 13-12-2022 17:50
Do I need an active TV account to use Virgin TV GO? (I only have Broadband with Virgin)
on 13-12-2022 18:23
Hi @Ogre
Yes you do need an active TV package to be able to use the TVGO app.
Since you have VM broadband but don't have a VM TV package then you could look at the Stream box if you aren't wanting to take out a paid TV subscription.
https://www.virginmedia.com/tv/stream
on 13-12-2022 18:47
Cheers newapollo
Only reason I asked was because I'd received an email with info to download and start watching.
on 14-12-2022 20:03
Hi @Ogre, thanks for posting and welcome to our community.
Sorry for any confusion around TV Go. I can confirm that the fantastic newapollo has advised you correctly. Remember, if you ever need assistance in the future, our amazing community members and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.
Regards
Lee_R