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Jimcumming
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Using Virgin Go App

I’m away from home still in the uk but cannot access sky sports which is part of my package. The device is registered. It offers me the option to record the event but not watch it live. I’m connected to a wifi

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Ernie_C
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Re: Using Virgin Go App

If it’s letting you record it, you’re using the Virgin TV Control app and should be using the Virgin TV Go app (or Sky Sports app directly).

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Jimcumming
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Re: Using Virgin Go App

I’m using sky go and the sky sports channels are not being displayed as available to me. Just sky sports extra and sky sports news. My BT Sports channel and Premier Sports channels show as available but not sky sports

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Ernie_C
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Message 4 of 7
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Re: Using Virgin Go App

Are you logging in with your Virgin Media userid and password?

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Jimcumming
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Re: Using Virgin Go App

I am yes

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Graham_A
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Message 6 of 7
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Re: Using Virgin Go App

You need to be using the Sky Sports app.  The Sky Go app isn't available for VM subscribers.

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Graham

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Jimcumming
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Message 7 of 7
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Re: Using Virgin Go App

Thank you Sky Sports app now working after I logged off and back in.

thanks for your help

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