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Unable to watch anything

Lizb23
Joining in

on ‎31-01-2023 21:19

I get a message unable to watch in this region but I am in the uk 

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎01-02-2023 01:21

Hi @Lizb23 

Are  you using a VPN?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Ilyas_Y
Forum Team
Forum Team

on ‎02-02-2023 08:40

Hi @Lizb23 thanks for reaching out to us and a warm welcome to the Virgin Media forums. 👋

I'm sorry to hear you're unable to watch anything.
May I ask if this is regarding your TV or your Virgin Media TV Go App?
Does any error message show up? Is this on every device?

Let us know.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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