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Fishbone1
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Unable to watch anything on virgin go

I have signed in before on virgin go but lately it says I have reached maximum devices although I am still using same devices. Can someone reset this please it’s now frustrating 

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Gareth_L
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Message 2 of 13
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Re: Unable to watch anything on virgin go

Hello Fishbone1

Do you still need help with the devices being reset?

Gareth_L

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Fishbone1
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Re: Unable to watch anything on virgin go

Hi 

yes I do need with the resetting of all devices 

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Gareth_L
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Message 4 of 13
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Re: Unable to watch anything on virgin go

How may devices do you have registered? 

Gareth_L

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Fishbone1
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Message 5 of 13
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Re: Unable to watch anything on virgin go

I have 5 but they 2 or them are registered twice, when I try to watch something now it’s say I have reached my maximum device list even I am using the registered devices 

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Gareth_L
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Message 6 of 13
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Re: Unable to watch anything on virgin go

Can you try now please Fishbone1 

Gareth_L

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Fishbone1
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Message 7 of 13
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Re: Unable to watch anything on virgin go

One of the devices it says sorry can’t register device at the moment 

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Gareth_L
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Message 8 of 13
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Re: Unable to watch anything on virgin go

Are you able to register the device you had the issue with Fishbone1

Gareth_L

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Fishbone1
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Message 9 of 13
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Re: Unable to watch anything on virgin go

No I can’t register the device I had an issue with 

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Gareth_L
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Message 10 of 13
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Re: Unable to watch anything on virgin go

I have just sent you a private message so I can get this looked into 

Gareth_L

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