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Message 11 of 13
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Re: Unable to use TV control app since moving.

Hi Andy151, 

 

Thanks for explaining the issue, 

 

Can you please advise what device you're using the app on, and whether you've tried downloading the app on a different one?

 

Thanks,

 

Alex_Rm

 

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Andy151
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Message 12 of 13
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Re: Unable to use TV control app since moving.

I'm using a Vodafone X9 android phone and I've tried it on my wife's Huawei  Android phone. 

It's coming up with the same page as posted above.

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Message 13 of 13
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Re: Unable to use TV control app since moving.

Thanks Andy151, 

 

I've run through a few checks and looks like I'll need to raise an IT ticket for this one.

 

I've popped you over a private message so I can get a few more details from you 🙂

 

Thanks,

 

Alex_Rm

 

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