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Unable to signin to Sky go with virgin media account

I have downloaded and installed the Sky Go app on my MacBook. It askes me to sign in and I use my virgin media username and password but it tells me they are not recognised.

Can anyone advise how I login to Sky Go

Screenshot 2020-10-25 at 18.20.30.png

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Re: Unable to signin to Sky go with virgin media account

Unless you subscribe directly with Sky you can't.  Virgin Media customers can access the Sky channels via a combination of the VM TV Go app and the Sky Sports app, depending on which Sky channels are included in your VM TV subscription.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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