Can anyone please tell me why I cannot pause any devices and stop them connecting to the internet? The app shows 2 x box as paused yet both are still online.. why???
Thanks for posting and welcome to the community. Sorry to hear of the app not pausing the devices.
May I ask, is the pause set on a timer?
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I have exactly the same problem, it says the devices are paused, but they are not.
No timer is set.
Me too, I have four devices paused apparently. All 4 of them still connect.
Thank you for reaching out to us in our community and welcome, I am sorry to hear your devices aren't pausing using our Connect app, have you tried to delete the app and try again, also make sure there isn't a timer set?