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Dangriff67
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Message 1 of 12
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Unable to log in to Sky Sports

I get an "unexpected error" that says:

Unfortunately, we are unable to display content at this time.

We are working hard to fix this right now.

Normal service should resume shortly.

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midnighthauler
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Message 2 of 12
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Re: Unable to log in to Sky Sports

I also get this error. 

Windows 10. 
Chrome. 
Logged into Virgin TV Go website. 
Follow link to SkySports.
Follow link to log in to Sky via Virgin Media UK.
Then I get the error. 

This also happens in Microsoft Edge. 

Also - I have tried the usual problem solving stuff (removed the App\Roaming files for the desktop sky player, cleared browser cache...) 

Disappointingly from browsing this forum this appears to be a common issue dating all the way back to at least 2018.  If it keeps happening, then fix it permanently.  If I did this at my job I'd lose it. 

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Dangriff67
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Message 3 of 12
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Re: Unable to log in to Sky Sports

I just called Virgin and got hung up on after being on hold for 20 minutes.

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Dangriff67
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Message 4 of 12
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Re: Unable to log in to Sky Sports

After an hour of trying to sign in over and over it's finally let me in.

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Forum Team
Forum Team
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Message 5 of 12
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Re: Unable to log in to Sky Sports

Thanks for popping back with the update Dangriff67. Apologies for any frustration caused. If you encounter any more problems please don't hesitate to let us know. 

 

Tom 

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td8
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Message 6 of 12
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Re: Unable to log in to Sky Sports

Is there a fix for this issue? I've been trying to log in for 30 minutes and still no luck.

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fandyboy
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Message 7 of 12
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Re: Unable to log in to Sky Sports

It's broken  and the grand prix starts in 5 minutes, well played Virgin.

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martymart
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Message 8 of 12
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Re: Unable to log in to Sky Sports

Getting this as well. It is working on android but not windows.

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Zorco
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Message 9 of 12
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Re: Unable to log in to Sky Sports

Also have this issue

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td8
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Message 10 of 12
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Re: Unable to log in to Sky Sports

Cleared my cache for the third time and it miraculously worked

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