Menu
Reply
jefftagg
  • 4
  • 0
  • 0
Joining in
236 Views
Message 1 of 2
Flag for a moderator

Unable to add a device to TV app

Hi,

I'm unable to add a device to my TV go app. I have three devices registered and wish to add another one. But get an error message saying I have used the capacity. Reading other people with this problem, I need my details reset. Could you do this for me please.

Thank you

0 Kudos
Reply
John_GS
  • 8.76K
  • 477
  • 774
Forum Team
Forum Team
176 Views
Message 2 of 2
Flag for a moderator

Re: Unable to add a device to TV app

Hi @jefftagg

 

Thanks for posting. My apologies for the TV Go issue. I'll PM you now for further assistance to reset the devices.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply