Hi chesteratkins1,
Thank you for reaching out to us in our community and welcome back, sorry to see you are facing issues with our TV Go and the devices connected,
How do you watch the service, is this Via a web browser on a Laptop, if it is do you have the browser setting set up so and Cache and Cookies are deleting when rebooting? if this is the case, every time you use it, the device will show as new due to no memory of it on the system.
Regards
Paul.
