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Unable to access Sky Sports using Virgin details

Joining in


after this...





Fibre optic

Have you managed to log in since this post?  I just tried and logged in with no problems at all, I hope you get it sorted.

I can now.


It was just down for the whole game yesterday!

Forum Team (Retired)
Forum Team (Retired)

Hi DW1979,

Welcome to the Community and thank you for posting. 

I am very sorry to hear you were experiencing issues when attempting to access the Sky Sports app.

I am glad you have been able to resolve this issue but do please get in touch if we can assist in the future. 




Joining in

Been having this same problem for a few days?.. still cant get in now?.. any solutions or it just start working for you?

Hi @Anthonybccfc really sorry you're still having issues with the Sky Sports app.

How are things today for you, have things improved since yesterday?

Many thanks



Anthonybccfc_2-1660679985526.png Nope still getting this error.. its as soon as I click the log in with virgin it takes me to this page



Hi Anthonybccfc, 

Thanks for coming back to us on this. We're sorry this is continuing for you. 

  • Can you please try deleting the cache and cookies from the browser and trying again? 
  • If this doesn't help, try using another browser / device. 
  • Do you have any issues when signing in to My VM / TV Go or is it only the Sky Sports login that gives you an error? 

Keep us posted. 


Forum Team

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Works with firefox so good enough for me.. Thanks all