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pedlar
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Tvgo

Why does VM always blame the customer??? Tvgo is always having problems, time VM started answering customer problems with this app. Please no replies from very intelligent person or VM community regulators, moderators, or multiple kudo holders. VM needs to sort it.

 

 

 

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pedlar
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Re: Tvgo

looks like hit a nerve
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TW11VMedia
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Re: Tvgo

Hit a nerve but no results. 

I use this all the time on my iPad all over the place. 

Has been down now for about a week and a half and status says engineer is working on it, and as each two day fix estimate goes by another 2 days is added. 

Very poor timeline to repair on whatever my local issue is. 

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Paul_DN
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Re: Tvgo

Hi TW11VMedia,

 

Thank you for reaching out to us in our community, I am sorry I am sorry to hear you are having issues with TV Go.

 

 

There has been a know issue with this however this has now been resolved, are you now able to use the app?

 

 

Regards

 

Paul.
 

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TW11VMedia
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Re: Tvgo

Yes eventually thanks. Waited until it was said to be repaired and also deleted and re-downloaded the app.

An irritatingly long delay. 

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Paul_DN
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Re: Tvgo

Thank you for confirming you are now able to use the app again.

 

Regards

 

Paul.

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