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Tvgo

Hi

Tvgo app device management not working properly. It shows i have 4 device's registered when i only have 3.

My two laptops are called my computer how can you tell them apart so i can delete one.

My phone is also registered twice for some reason under diff names. 1 reads Samsung model number...other just reads the model number. When i try to delete 1 of the devices it reads unable to register this device atm please try later. Im not trying to register im trying to remove it.

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Re: Tvgo

Thanks for the post MarkH28.

 

When you go to this section on your laptop web browser does this allow your to remove a device?

 

Thanks, Emily.

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Re: Tvgo

Hi Emily

On my laptop it doesn't give me the option to delete any devices just shows them on screen with (current device) next to the device im using atm

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Re: Tvgo

Still unable to delete remove devices on my laptop or mobile phone. It has registered my phone twice. 

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Re: Tvgo

I will send you a private message to look into this. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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