05-07-2022 20:04 - edited 05-07-2022 20:12
Hi,
when I try to access the tvgo website to stream anything i get the error
“sorry, this video cannot be played at this time"
This is on a amazon fire 10 tablet.
I have no issues streaming from any other app over wifi.
i also cannot find the app in the google app store for this device, not sure if it has been discontinued.
on 05-07-2022 21:12
@Friela1 wrote:Hi,
when I try to access the tvgo website to stream anything i get the error
“sorry, this video cannot be played at this time"
This is on a amazon fire 10 tablet.
I have no issues streaming from any other app over wifi.
i also cannot find the app in the google app store for this device, not sure if it has been discontinued.
Hi @Friela1
TVGO isn't supported on Amazon devices. It's not available via the Amazon app store,.
https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app
Virgin TV Go is available for all Virgin TV customers, and is available on iOS, Android, Windows 10, PC and Mac.
You will also probably have problems via a browser on a Kindle Fire device.
Virgin TV Go is supported on the following systems and browsers: