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Tvgo on Kindle Fire

Friela1
On our wavelength

Hi,

when I try to access the tvgo website to stream anything i get the error

“sorry, this video cannot be played at this time"

This is on a amazon fire 10 tablet. 

I have no issues streaming from any other app over wifi.

i also cannot find the app in the google app store for this device, not sure if it has been discontinued.

1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

@Friela1 wrote:

Hi,

when I try to access the tvgo website to stream anything i get the error

“sorry, this video cannot be played at this time"

This is on a amazon fire 10 tablet. 

I have no issues streaming from any other app over wifi.

i also cannot find the app in the google app store for this device, not sure if it has been discontinued.


Hi @Friela1 

TVGO isn't supported on Amazon devices. It's not available via the Amazon app store,.

https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app 

Virgin TV Go is available for all Virgin TV customers, and is available on iOS, Android, Windows 10, PC and Mac.

You will also probably have problems via a browser on a Kindle Fire device.

Virgin TV Go is supported on the following systems and browsers:

  • Windows 8.1 (15063.0 or higher) and macOSX 10.1
  • Google Chrome 69+
  • Mozilla Firefox 67+
  • Microsoft EDGE (Windows only)*
  • Safari 9+(macOS only)**
Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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