Tvgo on Kindle Fire

[Friela1]

Hi,

when I try to access the tvgo website to stream anything i get the error

“sorry, this video cannot be played at this time"

This is on a amazon fire 10 tablet. 

I have no issues streaming from any other app over wifi.

i also cannot find the app in the google app store for this device, not sure if it has been discontinued.

[newapollo]

---

@Friela1 wrote:

Hi,

when I try to access the tvgo website to stream anything i get the error

“sorry, this video cannot be played at this time"

This is on a amazon fire 10 tablet. 

I have no issues streaming from any other app over wifi.

i also cannot find the app in the google app store for this device, not sure if it has been discontinued.

---

Hi @Friela1 

TVGO isn't supported on Amazon devices. It's not available via the Amazon app store,.

https://www.virginmedia.com/help/tv/how-to-use-virgin-tv-go-app 

Virgin TV Go is available for all Virgin TV customers, and is available on iOS, Android, Windows 10, PC and Mac.

You will also probably have problems via a browser on a Kindle Fire device.

Virgin TV Go is supported on the following systems and browsers:

• Windows 8.1 (15063.0 or higher) and macOSX 10.1
• Google Chrome 69+
• Mozilla Firefox 67+
• Microsoft EDGE (Windows only)*
• Safari 9+(macOS only)**