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Zak_M
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Message 121 of 147
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Re: TvGo Sorry this is not available

Good morning @Evans1996,

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your TVGO,  are you getting the same error message as the thread? 

 

Kind regards,

Zak_M

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illandiml
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Message 122 of 147
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Problem trying to sign in to Sky sports app

Trying to sign in to Sky Sports app. Get the message “Oops” Can’t check your details just now try again later”

This has gone on for months. Have spent hours on online chat and phone calls and still no joy. So frustrating. Anyone have a similar experience or even better solved this problem. 

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FootyFanatic
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Message 123 of 147
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Re: Problem trying to sign in to Sky sports app

An IT Ticket with someone who will actually follow it up until the issue is resolved is what you need. 

illandiml
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Message 124 of 147
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Re: Problem trying to sign in to Sky sports app

I was told last week by the person on the helpline that he was raising a ticket but I don’t know how to check if he did or not. I would have expected it to have been working by now, but it isn’t.

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benga1875
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Message 125 of 147
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Re: TvGo Sorry this is not available

not working tried 3 different browsers was fine last week nothing is working today 

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cronjam
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Message 126 of 147
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Re: TvGo Sorry this is not available

Don’t hold out mate.

Probably around 2 years now and still no fix.

Scaaaaaaam

benga1875
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Message 127 of 147
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Re: Problem trying to sign in to Sky sports app

if only they would.. the absolute worst cs i have ever witnessed horrific 

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Serena_C
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Message 128 of 147
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Re: Problem trying to sign in to Sky sports app

Hi @benga1875

 

Please allow 5 working days to receive a response to an IT ticket. We will keep you updated.

 

I'm sorry you feel this way about our customer service, if you wish to raise a complaint about this please visit virg.in/comcop

 

Kind regards,

Serena

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benga1875
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Message 129 of 147
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Re: Problem trying to sign in to Sky sports app

fixed it myself and yes the cs support is unbelievable unless you get a uk based agent

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Evans1996
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Message 130 of 147
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Re: TvGo Sorry this is not available

Yes the same error message,

 

“Oops - the service isn’t available at the moment…”

 

it’s been well over a year!

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