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TvGo - Cannot use - max devices registered

mikereeves
Joining in

Please reset my devices. 

Device Management shows:

REGISTERED (5 OF 5)CAN BE REPLACED IN
 
My Computer - Mozilla Firefox   7 days
My Computer - Microsoft Edge(Current device) 7 days
My Computer - Mozilla Firefox   7 days
My Computer - Google Chrome   7 days
My Computer - Mozilla Firefox   7 days

You can watch TV on a maximum of 5 devices, and you can make three device changes each month.

I cannot access TvGo on my PC - I have tried all the devices.

Thanks,
Mike

1 ACCEPTED SOLUTION

Accepted Solutions

Nathan_B
Forum Team
Forum Team

Hi there @mikereeves, welcome to our forum and thanks for your post.

I'm sorry to see you are having issues accessing TV Go on your PC, we do advise that indeed 3 device changes a month can be made and this can be done by signing into a new device and replacing it with one of the other devices. More information on this can be found on our TV GO page here. 

As this has not worked for you I will sent you a PM to confirm your details so I can help further.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


See where this Helpful Answer was posted

1 REPLY 1

Nathan_B
Forum Team
Forum Team

Hi there @mikereeves, welcome to our forum and thanks for your post.

I'm sorry to see you are having issues accessing TV Go on your PC, we do advise that indeed 3 device changes a month can be made and this can be done by signing into a new device and replacing it with one of the other devices. More information on this can be found on our TV GO page here. 

As this has not worked for you I will sent you a PM to confirm your details so I can help further.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules