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Davidcreek
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Tv to go app

How do I add tv to go app to a new kindle fire. Every time I try it says already installed on my old ereader but will not let me add my new device in drop down box . Only one device listed there although i have it on my phone as well. 

Thanks Dave 

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Emma_C
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Re: Tv to go app

Hi Davidcreek, 

Thanks for your post and welcome to our community. 

At the moment you're only able to have two devices active to use the TV Go service, therefore you'll need to remove your old device to add the new one. 

Have you gone through your online account to do this? 

Emma_C - Forum Team
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Davidcreek
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Re: Tv to go app

No. But now you say that something in the back of my mind says I had to do something last time. But I cannot remember where to go on my account. 

Dave 

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Emma_C
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Re: Tv to go app

No worries Dave, if you log in here you will be able to manage it from there 🙂 

Emma_C - Forum Team
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Davidcreek
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Re: Tv to go app

0k thanks. I will have a look in a couple of days as I ordered a new phone yesterday from Virgin so I will need to replace this one . So I might as well do both at same time. Thanks for help

Regards. Dave 

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Emma_C
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Re: Tv to go app

Ah, that would be best as you are limited on the number of changes you can make but that's all explained on the link I gave. 

Any problems let us know 🙂 

Emma_C - Forum Team
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Davidcreek
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Re: Tv to go app

Will do. Can i confirm whether i can put tv to go on my fire tablet. 

Dave 

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Emma_C
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Re: Tv to go app

If it's in the store for the kindle you'll be able to download it, but you might not be able to sign in until you have removed other devices and made space for that one 🙂 

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Davidcreek
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Re: Tv to go app

Ok thanks

Dave 

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