Virgin Media Community

[Connopt]

Unable to register more that 2 devices(both android). Thought I could register 5 and use 2 at the same time.

When I try to watch on 3rd device(ipad) get this video cannot be played at this time. 

[Nathan_B]

Hi there @Connopt. welcome to our forum and thanks for your post.

Sorry to see you are having issues watching content on TV go via your iPad, just to confirm is the software on the iPad and app fully up to date? I would also recommend checking here to go through some help with getting this working.

Let me know how you get on with this.

Regards

Nathan

[Connopt]

I tried on a different up to date ipad. Maximum of devices reached. You have registered the max......register a new device again on 01 06 2022

Only 2 devices registered

[Connopt]

I tried on a different up to date ipad. Maximum of devices reached. You have registered the max......register a new device again on 01 06 2022

Only 2 devices registered

[Ryan_N]

I will send you over a private message so that I can take a look. 

Cheers, 

Ryan.