Hi woodenbelly,
Thank you for coming back to us, I am sorry your TV Go app still isn't working, has anything changed recently, are you able to log into your online account with the same details?
I have tried to have a quick look our end however was unable to find a account with the details we have for you, I will be happy to help further, to do this I will need to inviter you into a private chat as I will need to clear security.
I will send you a invite shortly, please click on the purple envelope to accept.
Regards
Paul.