Menu
Reply
Robert_P
  • 4.02K
  • 189
  • 370
Forum Team
Forum Team
757 Views
Message 21 of 30
Flag for a moderator

Re: Tv go ssid

I've raised this with the support team as from what you have described this issue shouldn't be happening.

 

As soon as I get an update I will let you know here.

 

Rob

steve328
  • 6
  • 0
  • 3
Tuning in
724 Views
Message 22 of 30
Flag for a moderator

Re: Tv go ssid

Has there been any update to this? I am getting exactly the same issue with my Virgin TV Go app and saved recordings. I am assuming a bug in the app but it is extremely frustrating. 

leccy
  • 65
  • 1
  • 13
Dialled in
643 Views
Message 23 of 30
Flag for a moderator

Re: TV Go app watching recordings

I am still waiting for this issue to be resolved. I am unable to watch my Virgin 360 recordings on my iPad or iPhone.

steve328
  • 6
  • 0
  • 3
Tuning in
639 Views
Message 24 of 30
Flag for a moderator

Re: TV Go app watching recordings

Yep, utterly ridiculous service. Very disappointed by the lack of updates or responses from Virgin. 

leccy
  • 65
  • 1
  • 13
Dialled in
636 Views
Message 25 of 30
Flag for a moderator

Re: TV Go app watching recordings

0 Kudos
Reply
Michaeljf2k21
  • 17
  • 0
  • 9
On our wavelength
627 Views
Message 26 of 30
Flag for a moderator

Re: TV Go app watching recordings

Ah yes, another post where virgin couldn’t give two hoots about it

Kath_F
  • 31.41K
  • 1.2K
  • 2.51K
Forum Team
Forum Team
473 Views
Message 27 of 30
Flag for a moderator

Re: TV Go app watching recordings

Hi steve328,

Sorry for the delay in coming back to you. It looks as though there may have been an issue with this previously however our new Firmware resolved things. 

Can you please update your TV Go app and try again for us. Post back here to let us know how things go. 

Thanks,

Kath_F
Forum Team




New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
steve328
  • 6
  • 0
  • 3
Tuning in
465 Views
Message 28 of 30
Flag for a moderator

Re: TV Go app watching recordings

Hi, yes it does appear to be fixed now thanks and noted the update to the TV Go App.

Cheers,

Steve

0 Kudos
Reply
Hayley_S
  • 3.44K
  • 110
  • 225
Forum Team
Forum Team
462 Views
Message 29 of 30
Flag for a moderator

Re: TV Go app watching recordings

Thank you for confirming this @steve328.

 

I am glad to see it is working for you.

 

I hope you have a lovely day.

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
howard123456
  • 8
  • 1
  • 0
Tuning in
306 Views
Message 30 of 30
Flag for a moderator

Re: Tv go ssid

I retract my question 

0 Kudos
Reply