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Mozlee
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Tv go not working on ipad

Hi. I’ve got the tv go app working on my iPhone. I’ve registered the app on my iPad so I can watch on that instead. 

when I log in and select something to watch I get told .... “sorry this isn’t available” and “sorry we cant play this at the moment” 

doesn’t make sense as if works ok on my iPhone. 

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Tom_F
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Re: Tv go not working on ipad

Hi Mozlee, thanks for your post.

 

Sorry to hear you've encountered this problem, I understand this is something that's affecting multiple users at the moment. To help us establish what's causing this and feed it back to the relevant teams to be sorted, I will get in touch to confirm a  few details via PM and hope to hear back from you soon.

 

Tom 

 

 

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Dframe
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Re: Tv go not working on ipad

Is there a response to this - have the same issue - very frustrating