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fuglynutlock
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Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

  • Hi. Tv go not streaming or downloading. Choose a channel and loads up but hangs and displays the chosen channel is starting but get no buffer ring. Tap the screen and the media player control bar sites display. Android and tv go on latest versions. Used to be fine but hasn't worked for a few months now. Have tried reinstalling app to no avail. Galaxy tab 3. Works ok on my htc u11.... 
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Ernie_C
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Re: Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

What is the Android version on the failing device and is it higher than the minimum requirement for the Virgin TV Go app?

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fuglynutlock
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Re: Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

According to play store android version is 4.3 or above. I'm running 4.4.2. Iirc it stopped working July time. I've just done without but I would really like to get it working again...

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fuglynutlock
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Re: Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

IMAG1312.jpg

 

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Chris_W1
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Re: Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

HI fuglynutlock

 

Are you still having issues with this? 

 

Is there any error codes showing? 

 

Does deleting and reinstalling the app help? 

 

Kind regards Chris 

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fuglynutlock
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Re: Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

still not working. No errors afaik. Have tried reinstalling twice...

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Chris_W1
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Re: Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

Hi fuglynutlock

 

Can you confirm if you are still having issues with this? Chris 

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fuglynutlock
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Re: Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

Hi Chris. Still not working. As I've said it stopped a few months ago. I was kind of hoping others had issues and an update would rectify. This doesn't appear to be the case though. 

Regards Steve

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John_GS
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Message 9 of 16
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Re: Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

Thanks for coming back to us Steve. I've emailed a contact in that department and hopefully I'll have an answer for you soon.

 

Kind regards,

John_GS
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fuglynutlock
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Message 10 of 16
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Re: Tv go not streaming android Samsung Galaxy tab 3. Used to work ok.

Thank you. I look forward to a solution. I don't know if this helps but my I player doesn't play very well either (has been poor for almost a year...). It is very stuttery. My Wi-Fi seems ok as other machines all seem to work ok. The tablet has plenty of storage and only a few additional apps. Primarily tv go, I player, radio player, eBay and words with friends as I only really use it by my bedside as an alarm clock and media player

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