This is affecting loads of people. The mods will get to your post and ask you to confirm you are not using a sub account, have you reinstalled the app, screen shot the error message and what devices you are using. They will then say they have passed it on for investigation as there is no common thread amongst all of the problems everyone is having. Like we all suddenly developed individual faults at the same time. They will then promise to update you when they know more and you will have to sit and listen to the sound of silence like the rest of us. This has been going on for over a week and VMs communication has been shocking.