Hi blackadams,
A warm welcome and thanks for posting on our community forums. Sorry to hear you're unable to download any programmes on our TVGO app.
Can we ask what programmes you're trying to download? We only ask as there may be restrictions on the programme your trying to download.
Also, what device are you using? Are you able to try an alternative device and try and download on there?
Please try the above and come back to us for further assistance if needed.
Kind regards Jodi.